FAQs
WHY DO SOME FUR PURSES AND ACCESSORIES LOOK LARGER THAN OTHERS?
As all fur pieces are 100% real please note that the length/ volume of hair can vary depending on the skin being used. Please defer to the inside measurements detailed in product posting.
IM NOT HAPPY WITH MY ORDER. WHAT SHOUD I DO?
If for any reason you are unhappy with your order you can return it to us within 7 days. Please email info@tailsntassels.com if your order was received damaged or late.
HOW LONG WILL IT TAKE TO PROCESS MY RETURN?
We will process returns immediately after receipt, However it can take 5-7 business days for the credit to appear in your account.
HOW MANY PROMOTIONAL CODES CAN I USE WITH EACH ORDER?
We offer a variety of promotional codes to our customers such as gift with purchases, free shipping, free returns, percentage off, and dollar amount off. A total of 1 promotional codes can be used at checkout.
MY ORDER SAYS DELIVERED BUT I HAVE NOT RECEIVED IT. WHAT SHOULD I DO?
Please email us immediately at info@tailsntassels.com so we can find your package or send a replacement.