FAQs

WHY DO SOME FUR PURSES AND ACCESSORIES LOOK LARGER THAN OTHERS? 

As all fur pieces are 100% real please note that the length/ volume of hair  can vary depending on the skin being used. Please defer to the inside measurements detailed in product posting. 

 

IM NOT HAPPY WITH MY ORDER. WHAT SHOUD I DO? 

If for any reason you are unhappy with your order you can return it to us within 7 days. Please email info@tailsntassels.com if your order was received damaged or late.

 

HOW LONG WILL IT TAKE TO PROCESS MY RETURN? 

We will process returns immediately after receipt, However it can take 5-7 business days for the credit to appear in your account.

 

HOW MANY PROMOTIONAL CODES CAN I USE WITH EACH ORDER? 

We offer a variety of promotional codes to our customers such as gift with purchases, free shipping, free returns, percentage off, and dollar amount off. A total of 1 promotional codes can be used at checkout.

 

MY ORDER SAYS DELIVERED BUT I HAVE NOT RECEIVED IT. WHAT SHOULD I DO? 

Please email us immediately at info@tailsntassels.com so we can find your package or send a replacement.

 

 

 

 

 

 

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